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At Beautyworx Medispa, your privacy is paramount. We recognize that your personal information is important to you and share your concerns about how information is collected, used and shared.

Beautyworx Medispa is committed to safeguarding your personal information and will always handle your personal information securely and carefully. Beautyworx Medispa is committed to complying with all applicable Australian Privacy Laws and ensures that our staff are aware of their obligations. The following should give you an understanding of how we collect and use customer information.


Whom we may share your information with

We will often need to pass your personal details – such as your name and address – to companies who perform part of our service delivery. This includes organisations such as major delivery companies, outsourced call centres, mail houses and third party fulfilment contractors. We may also disclose personal information to government authorities as required by law. In the case of compiling a case study, we may need to disclose personal information to the Insurance company and or product suppliers. In these circumstances, Beautyworx Medispa will ensure that these third parties undertake to protect your privacy.

Why We Collect Information

We collect information for a number of reasons including:

  • To deliver products or services to you.

  • To complete other transactions with you or on your behalf.

  • To better understand your requirements and preferences.

  • To improve our service.

  • To provide offers that are of greater interest or benefit to you.

  • To provide payment plans to you

How We Collect This Information

We collect information in a number of ways:

  • When you order goods or services, particularly when those products are delivered.

  • If you purchase through Afterpay or Salon Pay with us.

  • If you pre-order products or services.

  • When you complete a new client information form or skin treatment form

  • When you make a booking.

What We Collect

The personal information we collect is, in most cases, supplied by you when you place an order or complete a new client form or any skin treatment form. This information includes:

  • Name

  • Address

  • Delivery address

  • Phone number

  • E-mail address

  • Birth Date

  • Credit Card details

Credit Card Storage

Client card details are securely encrypted with Fresha Pay using industry-standard PCI DSS compliance criteria.



From time to time – and in line with customer expectations and legislative changes – our privacy policies and procedures will be reviewed and, if appropriate, updated.

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